Agency Operations • Make.com Technical Audit & AI Systems
Streamlabs Studio
Interactive Visual Flowcharts

Automation Scenario Workflows

Scenario 1 • Lead Intake

Automated Speed-to-Lead Pipeline

Captures Typeform leads in real-time, registers Notion database rows, and dispatches personalized onboarding emails via Gmail within seconds.

1.5 hours saved / week
1
Client Lead Intake Form

Typeform Intake Submitted

Prospect fills out intake form specifying project scope, budget range, and primary contact info.

Trigger: Real-time Webhook
2
Safety Branching Logic

Make Router & Validation Filter

Validates incoming lead data. Checks for missing email/name fields to prevent broken records.

Rule: Filter missing email/name
3
Centralized Lead Tracking

Notion Lead Database Sync

Creates new entry in Notion Client Leads database tagged with today's date and 'New Lead' status.

Action: notion.pages.create
4
Instant Client Touchpoint

Personalized Gmail Sent

Dispatches customized welcome email confirming intake receipt and setting 24-hour response expectations.

Outcome: < 30 sec response
Automation Architecture: Built & tested on Make.com with zero-friction error handling and native fallback routes.
Handed Over & Production Ready ✓
AI Content Pipeline Output

Soluna Bakehouse AI Social Campaign

Generated via Scenario 4 (ChatGPT Luna). Automatically crafts post titles, captions, hashtags, and Midjourney image prompts synced directly to Notion for human review.

Publish-Ready Posts
Friday Family Treat

Friday Family Treat

You made it through the week — let's celebrate with cake. 🎂 Bring home a Soluna Weekend Cake Slice Box with four flavors for the whole family to enjoy. A little sweetness for every "Good job!" this Friday. 💛

#SolunaBakehouse #FridayTreat #FamilyMerienda

Publish Ready
Custom Teacher Cakes

Custom Teacher Cakes

A sweet "thank you" is always a good idea. 🌷 Personalize a Soluna Bento Cake for your child's teacher with their name, a short message, or their favorite colors. Available for pre-order with a minimum lead time of 2 days.

#SolunaBakehouse #TeacherGift #CustomCakesDavao

Publish Ready
First Bell Breakfast

First Bell Breakfast

Before the first bell rings, make time for something warm. ☀️ Our Cheese Ensaymada and Hot Chocolate pairing is made for early drop-offs, school runs, and slow morning moments. Because you deserve a soft start, too. 💛

#SolunaBakehouse #SchoolRunSnack #MorningTreat

Publish Ready
Fresh Cinnamon Rolls

Fresh Cinnamon Rolls

Your morning deserves a swirl of something sweet. ✨ Our Cinnamon Rolls are soft, buttery, and topped with cream cheese glaze — fresh from the oven every morning. Come early. They don't stay on the shelf for long. 🤎

#SolunaBakehouse #CinnamonRollLove #FreshBakes

Publish Ready
After-School Merienda

After-School Merienda

School's out — merienda is in. 🌤️ Bring home a box of our soft Brioche Buns, made fresh and filled with creamy custard, chocolate, or ube coconut. The kind of treat everyone gathers around. 💛

#SolunaBakehouse #MeriendaTime #DavaoBakes

Publish Ready
Birthday Confetti Cake

Birthday Confetti Cake

Make every wish count with sprinkles of joy! 🥳 Our Birthday Confetti Cake is baked with layers of rich vanilla cream, golden sponge, and vibrant rainbow sprinkles. Pre-order your celebration centerpiece today. 🎉

#SolunaBakehouse #BirthdayCake #CelebrateSweetly

Publish Ready
Role

Automation Architect & UX Lead

Audit, scenario mapping, Make.com triggers & Notion DB schemas

Status & Scope

3-Week Intensive Build

5 scenarios audited, automated, tested & handed over

Origin & Impact

Streamline Studio (Remote PH)

5.75+ hours saved per week; 100% elimination of billing typos

Operational Audit

Scaling a creative agency while drowning in manual administrative chores

Ben Alcantara ran Streamline Studio, a growing remote creative agency specializing in video production and brand design. While client demand was booming, Ben spent hours every day context-switching between tools:

Delayed Speed-to-Lead: Manually copying Typeform entries into Notion and drafting email responses meant leads waited hours.
Daily Update Drag: Opening Notion project boards every morning to draft manual status emails consumed 3 hours every week.
Billing Typos & Delays: Invoices were typed out manually upon milestone delivery, risking typos and forgotten billings.

Audit Breakdown: Manual Weekly Overhead

1. Daily Client Update Emails3.0 hrs/wk

Highest recurring friction across active clients.

2. Lead Intake & Onboarding1.5 hrs/wk

First impression impact on client conversion.

3. Milestone Invoicing (Zoho)1.25 hrs/wk

Direct impact on agency cash flow & accuracy.

4. Drive Folder Setup1.0 hr/wk

Manual Google Drive folder creation.

The Solution Thesis

Hybrid Native-First Automation Architecture

Instead of accumulating fragile software subscriptions, I engineered a hybrid system: utilizing Notion's native forms and automated DB actions for zero-cost internal tracking, while configuring Make.com scenario webhooks for complex multi-app APIs like Zoho Invoice and ChatGPT content generation.

Zero Software Inflation
< 30 Second Speed-to-Lead
Human Approval Safeguard
System Architecture

4 Core Operational Pillars Handed Over

Pillar 1

Speed-to-Lead Webhook Router

Connects Typeform to Notion DB & Gmail. Automatically logs leads into the pipeline and fires a warm personalized intake confirmation instantly.

Result: Lead response time cut from hours to under 30 seconds.
Pillar 2

Zero-Typo Zoho Invoice API

Triggers on Notion milestone "Final Delivery", auto-populates Net 15 terms, sends PDF invoice, and flags missing emails to prevent delivery errors.

Result: 100% elimination of manual billing typos and invoice delays.
Pillar 3

Notion Central Operations Hub

Redesigned Notion workspace with 11 custom property schemas, native automated status transitions, and dynamic 3-day urgency formula indicators.

Result: 3 filtered views (Active Projects, Deadlines, Completed) for 1-click clarity.
Pillar 4

AI Social Content Engine

Turned monthly client briefs into 20 publish-ready Instagram post captions and visual prompts via ChatGPT API with human review gates.

Result: Tested on Soluna Bakehouse campaign; generated 20 structured drafts in seconds.
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Jo Queddeng © 2026

Still tinkering, no plans on stopping.